Wide Format Digital Printing to the Trade
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ISO 9000-2000

Our production facilities are certified ISO 9000-2000 standards resulting in the highest levels of customer satisfaction.

Our quality management system continuously addresses potential problems and we are constantly improving internal operations, logistics and customer service.
 
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You are here: home > Privacy Policy

Privacy Policy

As a leading provider of digital printing services to the trade, privacy and data protection issues are of the utmost importance to Blue Ridge Art & Graphics.

This Privacy Policy applies only to the online collection of information by the Blue Ridge Art and Graphics web site.

This Privacy Policy details the Blue Ridge Art & Graphic's policies with respect to the handling of personally identifiable information submitted by users and collected by Blue Ridge Art & Graphics via the company's website.

Blue Ridge Art & Graphics will use and disclose information only in accordance with the terms of this Privacy Policy.

Collection of Information

The type of Information submitted to or collected by Blue Ridge Art & Graphics varies depending upon the nature of the activity and relationship with Blue Ridge Art & Graphics.

Unregistered users

When you browse the company's website, Blue Ridge Art & Graphics may collect information regarding the domain and host from which you access the Internet, the Internet Protocol ("IP") address of the computer or Internet Service Provider you are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the company's website and for security reasons.

Registered users

When you register to use Blue Ridge Art & Graphics online ordering services, you will be required to provide personally identifiable information: name, address, billing information, phone number, e-mail address, UPS account.

This information is used in processing and completing your order.

Blue Ridge Art & Graphics may also obtain information about you from consumer reporting agencies.

When getting a quotation or when ordering a service through Blue Ridge Art & Graphics Web site, you are required to transmit Order information to Blue Ridge Art & Graphics for the purpose of processing that Order. Order information is maintained in servers located within the United States for a specific time then archived and stored in vaults for later retrieval to comply with audits or for disaster recovery purposes.

Credit Card information

No credit card information is collected and stored by the Blue Ridge Art and Graphics Web site.

When performing the on-line payment for an order with Blue Ridge Art and Graphics Web site, your credit card information is securely processed and maintained via the Bank of America's Merchant Services contractors.

Use and Disclosure of Information

Blue Ridge Art and Graphics keeps all customer's personally identifiable information, quotations and orders data in the strictest of confidence.

Blue Ridge Art & Graphics never sells any personally identifiable information and, except as expressly set forth below, never discloses personally identifiable information to any third parties.

Browsing the Website

Information collected while you are using our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such information may be disclosed to third parties to provide any of the aforementioned activities on behalf of Blue Ridge Art & Graphics.

Quotations and Orders

Information collected during the course of you submitting a Quotation or an Order via online ordering application is used by Blue Ridge Art & Graphics to respond to your inquiries and to process your required service.

Information will not be disclosed to any third party.

Blue Ridge Art & Graphics may also use your information to contact you about other Blue Ridge Art & Graphics offerings and to inform you about general company news and industry trends.

Blue Ridge Art & Graphics uses your information for internal business analysis and fraud prevention.

During the course of providing ordered services, Blue Ridge Art & Graphics may disclose order information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Order information.

Surveys and Questionnaires

If you registered into Blue Ridge Art & Graphics Web site, periodically, Blue Ridge Art & Graphics may use Your Information to contact you to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analysis and may be disclosed in aggregate form without disclosing any personally identifiable information.

Use of Cookies

Blue Ridge Art & Graphics Web site uses cookies solely to maintain personalized services throughout the website.

Cookies are small slivers of computer code that allow Blue Ridge Art & Graphics to recognize you as a registered user or a previous visitor of our website. Blue Ridge Art & Graphics may use cookies to populate frequently used forms or to provide you with other customized viewing options for your convenience.

Investigations and Proceedings

Blue Ridge Art & Graphics may use Information to conduct internal investigations. Blue Ridge Art & Graphics may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.

Information Security

Blue Ridge Art & Graphics is committed to protecting our customer's personal information.

Blue Ridge Art & Graphics's security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of industry-standard encryption and password protection technologies, use of Secure Sockets Layer (SSL) for transmissions of payment information; restricted access of personally identifiable information only to those of our employees that need to know the information; and, periodic security audits by third party security experts.