Wide Format Digital Printing to the Trade
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You are here: home > Info: File Uploading

File Uploading

Why does the customer need to upload files?

The artwork of the print jobs (graphics) should be provided by customer, in electronic form as computer files. These files must be sent to BRAG for printing.

Customer could send the artwork files:

  • as the final design of the graphic to be printed,

  • as a draft proposal that could be further process/improved by BRAG's designers according to customer's specifications.

Normally each graphic's artwork is given in a file, but, in some cases - for example when the final graphic to be printed must be further processed by BRAG - customer can send more than one file for the same graphic.

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Types of artwork files that are accepted for processing by BRAG

A. Graphic File Specifications:

Size Parameter: 100% scale for sizes up to 6 by 6 feet and 10% scale for sizes larger then 6 by 6 feet.

We recommend that raster files with sizes up to 6 by 6 feet are submitted as .tif files at a minimum resolution of 150 dpi, scaled to 100% and saved using LZW compression.

B. Artwork Format:

Vector graphics files produced by Illustrator®, Freehand® and CorelDraw® files are preferred as they allow the greatest flexibility for sizing graphics to any size without loss of quality. Scans should be CMYK and saved as an EPS. Resolution of the scan should be 300 dpi at 1/4 of final size.

Text layers in Photoshop® files should be rasterised. Any image placed in any layout application should be inserted at 100% scale.

C. Fonts:

All Illustrator®, Freehand® and CorelDraw® files must have the fonts converted to paths. If fonts are not converted, the document must be provided with screen and printer fonts.

D. Proofing:

We require a .jpg file made directly from the graphic to ensure that the final output matches with your file. For critical color matching please supply PMS numbers. We require a color proof approval before final print.

Images (.jpg .bmp .gif) are accepted if their resolution is higher than 150-300 dpi and CMYK color.take images from web sites. They are typically 72 dpi and unusable for sign production. DO NOT take images from web sites. They are typically 72 dpi and unusable for sign production.

E. Digital Photographs:

If you are using digital photographs, use the best possible resolution. Digital photos under 4 megs usually do not work for large format output unless it represents a small portion of the final sign. 5 mega pixels is typically the minimum resolution needed to produce large scale graphics. If your camer is capable of saving in .raw mode, please use that setting. If your images are less than 5 mega pixels, then please submit a scanned transparency or print or you may send us a photographic transparency, or print for scanning.

We DO NOT print from or accept layouts for print in these following formats: MS Publisher®, MS Word®, MS Powerpoint®, MS Excel®.

F. Accepted formats:

  • Illustrator CS® - .ai .eps .pdf

    • Embed all fonts and images upon export

    • Outline all strokes

  • Photoshop CS® - .psd .tif .eps

    • Save as CMYK

  • Adobe Indesign® - .indd

    • Include all fonts and placed images

  • Acrobat® - .pdf

    • Convert ALL fonts to outlines

    • Set image export to 300dpi

  • Freehand® - .ps .eps . ai (exported)

    • Convert ALL fonts to outlines

    • Outline all strokes

  • CorelDraw12® - .cdr .eps . ai .ps

    • Convert ALL fonts to outlines

    • Outline all strokes

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How customer can send the artwork files?

Customer can send the artwork files by using:

A. an express courier:

  • files must be sent on a CDROM/DVD,

  • we suggest using this method when:

    • the total size of the artwork files is very large (>60-100Mb),

    • you have available an Internet connection with low bandwidth (dial-up connection or other type of connection with bandwidth < 256kbps).

B. an electronic procedure:

  • files will be sent by using your computer,

  • we suggest using this method when:

    • the total size of the artwork files is not very large (<60-100Mb),

    • you have available an Internet connection with high bandwidth (> 256kbps).

  • you can use on of the following 3 methods:

    • uploading procedure made available by our ordering application,

    • FTP procedure under your browser,

    • FTP dedicated application.

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Using file uploading procedure made available by our ordering application

The easiest way to upload files is to use the procedure made available in our ordering application.

The form to be used is available in the Artwork page of the sign's specifications, at the bottom of the page - item 4.

For each defined sign of a quotation/order, Artwork page displays the already uploaded files and allows you to upload new files.

From the quotation's/order's specifications page, you can access Artwork page:

  • by clicking the Upload link on the corresponding sign's line,

  • by clicking the Edit link on the sign line and, then, selecting Artwork tab.

In order to upload a file you must follow the steps:

  • click on the "Browse" button,

  • on the window that appears with the folders and files on you computer, select the file to be uploaded and click Open button,

  • the selected file appears in the input box,

  • click Upload button.

During the transfer of the file, a warning message in red text will appear and you will be asked to wait until the transfer is completed. Please do not perform any action until the transfer is finished.

Once the transfer is started you should not stop it or resume it.

When the upload was successfully finished, the red warning message will disappear and the uploaded file is listed in "Files already sent" area.

The time required to transfer the files depends on the size of the files and on the bandwidth of your Internet connection.

We do not recommend you to use this method for uploading files with size >2Mb if your Internet connection is <128Kbs.

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Using FTP procedure under your browser

FTP - File Transfer Protocol - is commonly used for transferring files across Internet.

In order to use a FTP client application for uploading artwork files, you must have a FTP account and password registered with us.

If you do not have a FTP account registered with us, pls send an email to our Webmaster requesting for your FTP account information - you will receive the information within the next 24 hours.

You can start a FTP session in your browser by opening a browser session with url: ftpaccount@ftp.blueridge-signs.com , where "ftpaccount" is your ftp account. The authentication window will ask you to type the password. After typing the password, the browser will display your "root" folder: your dedicated folder on our server where all the files for your quotations/orders are stored - see "How the order's files are organized on BRAG server".

You can stop the transfer of a file, but you cannot resume it.

The time required to transfer the files depends on the size of the files and on the bandwidth of your Internet connection.

We recommend using this method if you have basic understanding on FTP.

You must also understand how the artwork files are organized on our server - pls read the chapter "How the order's files are organized on BRAG server" before starting using FTP procedure.

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Using a FTP dedicated application

FTP - File Transfer Protocol - is commonly used for transferring files across Internet.

In order to use a FTP client application for uploading artwork files, you must have a FTP account and password registered with us.

If you do not have a FTP account registered with us, pls send an email to our Webmaster requesting for your FTP account information - you will receive the information within the next 24 hours.

This is the recommended method if you have installed on your computer a FTP application (like CuteFTP, SmartFTP etc).

You will use one of these applications outside of our ordering application: the FTP application is started independently and it can be run whenever you want, without even having the ordering application running.

The main advantages of using this method are:

  • the transfer is fully monitored through a graphical interface,

  • user has full control of the transfer: he can stop and resume a transfer, which is very important when transferring large files (if for whatever reason the connection is cut, user should not restart from beginning the transferring of the file, he can resume the transfer).

The time required to transfer the files depends on the size of the files and on the bandwidth of your Internet connection.

We recommend using this method if you have good understanding on FTP and related tools.

You must also understand how the artwork files are organized on our server - pls read the chapter "How the order's files are organized on BRAG server" before starting using FTP procedure.

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How the order's files are organized on BRAG server?

On BRAG's server, your uploaded files are organized in folders.

All your uploaded files (for different quotations and orders) will be stored under you assigned root folder.

Nobody else besides you will be able to see and to use the files under your root folder.

Under your root folder, the sub-folders have a structure that corresponds to the structure of a quotation/order:

  • each quotation has a unique Quotation Identification and each order has an unique Purchase Order No -> on the server, the root folder containing a quotation's or an order's files is called "order-XXX", where XXX is the Purchase Order No or the Quotation Identification,

  • each order is made of one or more signs -> under the root folder, for each quotation's/order's graphics, a sub-folder is defined, having the name: "sign-N ", where N is the identification number uniquely assigned by our application to each sign (on each page displaying the data for an quotation/order or graphic, the identification number is given in ID column (not in "Graphic no" column)

  • for each sign, customer must send his artwork files and he can receive: reviewing files and proof files from BRAG -> under sign's sub-folder, 2 sub-folders exist: "sent" - where the customer's uploaded files will be stored, "received" - where BRAG may send files for review to the customer. BRAG's proof files will be stored in the main folder of the corresponding sign (not in the "received" sub-folder).

Example: suppose you have defined:

  • an order having the Purchase Order No: 15July2005,

  • 3 signs for this order, having assigned by system the following sign IDs: 3123, 3124, 3127.

In this case, the structure of folders on BRAG server will be:

•  order-15July2005

  • sign-3123

    • sent

      • file1

      • file2

    • received

  • sign-3124

    • sent

      • file3

    • received

  • sign-3127

    • sent

      • file4

      • file5

    • received

It is important to understand the structure of folders that store the files for an order if you want to use FTP to upload you files.

In this case, you must browse the structure of folder and transfer the file in the appropriate position of folders' structure: order-sign-sent.

Example: if you want to transfer by FTP a new file for the sign with the ID: 3127, you must:

  • start FTP,

  • navigate in the structure of folders until the current folder becomes:
    /order-15July2005/sign-3127/sent/

  • begin the transfer of the file.

If you use the upload procedure (form) which is made available in our ordering application - see Using file uploading procedure made available by our ordering application - the system takes care of uploading the files in the right place (folder).

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What is a proof file?

A proof file is a PDF file containing the final version of the artwork that will be used by BRAG to print the sign.

A proof file is requested if customer has not provided the sign's specifications and the artwork in the final form the sign must be printed under.

BRAG creates the proof file and sends it to customer for approval before starting the production of that sign.

When approving the proof for a sign, customer gives his final agreement on the artwork of the print.

No other modification is accepted by BRAG after the customer's approval of the file proof.

As part of the same order, each sign will have its separate proof file.

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